It is a desktop-based platform that provides full control and wide ownership over the email messages. Thunderbird advanced by Mozilla Corporation that is a free, open-source application that supports organizing emails, news feeds, chats, and newsgroups quite precisely. The processes to troubleshoot petty issues in Thunderbird are also described in this. These errors sometimes lead to application freeze and later shut down. Select the View tab, and under the 'Hidden files and folders' section, check the Show hidden files, folders, and drives option and click OK.ġ.Summary: The article explains the errors and problems that users may face while using Mozilla Thunderbird.
(or the Files Explorer Options in Windows 10).Ģ. Navigate to Windows Control panel and open the Folder Options. * IMPORTANT: Although MSF (Mail Summary Files) files can be safely deleted because they contain only the email headers and email status (read, unread, etc.), and not the actual email, it is recommended to backup the Thunderbird profile folder before deleting MSF files.ġ. So, the final method to solve the "Thunderbird not responding" issue, is to delete the. In some cases Thunderbird is freezing, because the indexing files (aka MSF files), becomes corrupted. Delete the Thunderbird's Index (.msf) files. At the next window choose Reset Toolbars and controls and click Make Changes and Restart. Reset Thunderbird Toolbars and controls.Ģ. If Thunderbird is not responding again, continue to the next method.
Disable Windows Search in Thunderbird messages.ġ. So before you continue to the troubleshooting steps below, use this Malware Scan and Removal Guide to check and remove viruses or/and malicious programs that may be running on your computer. Important:Many viruses or malicious programs can cause problems with Windows update.
How to FIX: Thunderbird Not Responding or Freezes in Windows 10.
Thunderbird is a popular open-source email client which is available for all platforms. If Thunderbird is not responding, continue below to resolve the issue.